# FAQ

{% content-ref url="/pages/MLtKw4Oon3jLbufVhIo3" %}
[FAQ NFT Generator](/nft-generator/faq-nft-generator.md)
{% endcontent-ref %}

{% content-ref url="/pages/keQK0RRBcuXOK40uYQxE" %}
[FAQ Smart Contract](/smart-contract/faq-smart-contract.md)
{% endcontent-ref %}

{% content-ref url="/pages/gxAoXOqydXQSHpz023bQ" %}
[FAQ NFT Website](/website-builder/faq-nft-website.md)
{% endcontent-ref %}

{% content-ref url="/pages/LY3vfx2VV6kXgipLJ9IU" %}
[FAQ Mint button](/mint-button/faq-mint-button.md)
{% endcontent-ref %}

{% content-ref url="/pages/ssywAGPWxaFFjZLnL11z" %}
[FAQ Allow list](/whitelist/faq-allow-list.md)
{% endcontent-ref %}

### General questions <a href="#id-1-toc-title" id="id-1-toc-title"></a>

<details>

<summary><mark style="color:red;">Stuck or Errors?</mark> Remove cookies</summary>

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Therefore, remove the website cookie and clear the browser cache.&#x20;

**Step 1: Clear Cookies**\
\
Open cookies, find the app.imintify.com cookie, and remove it.

![](/files/WZpwBpXuwS0trnwwRWk1)\
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**Brave**&#x20;

* **Address**: `brave://settings/content/all`

1. Enter the address in the address bar and hit **Enter**.
2. Click on the website of iMintify and remove Cookie.

#### Google Chrome

* **Address**: `chrome://settings/siteData`

1. Type the address into the address bar and press **Enter**.
2. Click on the website of iMintify and remove Cookie.

#### Mozilla Firefox

* **Address**: `about:preferences#privacy` (then navigate to manage cookies)
* Type the address into the address bar and press **Enter**.
* Click on the website of iMintify and remove Cookie.

#### Microsoft Edge

* **Address**: `edge://settings/siteData`
* Type the address into the address bar and press **Enter**.
* Click on the website of iMintify and remove Cookie.

#### Safari (macOS)

* **Path**: Safari does not have a shortcut URL; manage cookies through preferences.

1. Open Safari and click **Safari** > **Preferences** in the menu bar.
2. Go to the **Privacy** tab and click **Manage Website Data**.
3. Search for the website.
4. Select the cookies you wish to remove and click **Remove**.

**Step 2: Hard Refresh**&#x20;

#### Google Chrome and Brave

* **Windows/Linux**: Press `Ctrl + F5` or `Shift + F5` or `Ctrl + Shift + R`.
* **Mac**: Press `Command + Shift + R`.

#### Mozilla Firefox

* **Windows/Linux**: Press `Ctrl + F5` or `Shift + F5` or `Ctrl + Shift + R`.
* **Mac**: Press `Command + Shift + R`.

#### Microsoft Edge

* **Windows**: Press `Ctrl + F5` or `Shift + F5` or `Ctrl + Shift + R`.

#### Safari (macOS only)

* **Mac**: Hold down `Shift` and click the **Reload** button in the toolbar or press `Command + Option + R`.

</details>

<details>

<summary>What is iMintify platform? </summary>

* Create an NFT Marketplace and display your entire collection with a mint function.
* Generate your NFT Art layers to a 10.000 collection, including Metadata.
* Create a Pre-Minting allow list and let your community get on the whitelist of your NFT Collection.
* Create a Minting button with an embed option on any other website.

</details>

<details>

<summary>How much does iMintify cost?</summary>

You can use iMintify for free forever. No credit card is required. There are only some limitations like limited NFT Collection size and total website pages.

</details>

<details>

<summary>How long are your contracts?</summary>

There are no ongoing contracts. You pay a one-time fee that covers everything for the first year. For continuous hosting of services like the website and IPFS media, a small annual fee is required to maintain online availability.

</details>

<details>

<summary>Can I cancel my account at any time?</summary>

There’s no contract to worry about, and no formal cancellation is required. You’ll receive a yearly friendly reminder for the hosting services fee if you use our IPFS or website hosting. For the NFT Generator, you only pay a one-time fee, and it’s yours permanently.

<br>

</details>

<details>

<summary>Do you offer any discounts?</summary>

Yes, we offer regular discount coupons in our newsletter or through social.\
And on yearly plans, we offer a discount.

</details>

<details>

<summary>In what countries can I use iMintify?</summary>

You can use iMintify in nearly every country in the world.

</details>

### Payment questions <a href="#id-2-toc-title" id="id-2-toc-title"></a>

<details>

<summary>Are there any transaction fees?</summary>

There are no (hidden) transaction fees for using iMintify services.

</details>

<details>

<summary>What payment methods are available?</summary>

* Credit card
* Crypto
* Paypal
* iDeal
* Bank transfer

</details>

<details>

<summary>Is there a setup fee?</summary>

No, there are no setup fees, only a one-time fee for the service you want to use.

</details>


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